General Liability & Terms of Use

1. Limitation of Liability

Luxe Shadow and/or its representatives are not liable for any direct, indirect, consequential, or special damages caused to the customer and/or any third party resulting from the use of the website or purchases made through it, contrary to these terms and conditions — regardless of the cause of action. In rare cases where a typographical error is discovered in a product description, Luxe Shadow is not obligated to sell the product according to the incorrect description and reserves the right to cancel a specific order if necessary.

2. Use of Products

Luxe Shadow is not responsible for any use of the products sold on the website that does not comply with the instructions provided. The responsibility for proper use of the products lies solely with the customer, including cases of unreasonable use or improper maintenance. Any damages resulting from improper use of the products will not constitute grounds for a claim against the company.

3. Wear and Maintenance

Customers acknowledge that the products are fashion items that may wear over time depending on usage and storage conditions. The customer is responsible for maintaining the products according to the care instructions available on the website. The company is not liable for any damage resulting from improper use or storage.

4. Reliance on Website Content

All content, information, data, advertisements, and services published on the Luxe Shadow website are provided "as-is" and are used solely at the user's own responsibility. The website does not guarantee that the published content will be accurate, complete, or tailored to the customer's needs. Any reliance on website content is solely at the user's discretion.

5. Website Security & Service Availability

Luxe Shadow makes every effort to ensure the proper functioning of the website but does not guarantee that the website's services will operate without interruptions, errors, or malfunctions. Technical issues related to hardware, software, or communication lines may occur beyond the company's control.

6. Illegal Activities

Luxe Shadow is not responsible for any illegal activities conducted by customers on the website or by any third party beyond its full control.

7. Commercial Use

These terms and conditions do not apply to customers purchasing products for resale or commercial distribution. Luxe Shadow is not liable to third parties who receive products from customers, whether for compensation or not.

8. Company Records

Luxe Shadow's computer records regarding actions performed on the website will serve as prima facie evidence of the correctness of the operations and the customer’s intentions.

9. External Links

The website may include links to external websites. Luxe Shadow is not responsible for the content, information, or services found on these websites. Use of external websites is at the user's own risk.

10. Indemnification

The user agrees to indemnify Luxe Shadow for any damage, loss, or expense (including legal expenses) caused to the company as a result of a violation of these terms and/or any unlawful act performed by the user.

Luxe Shadow is committed to providing a safe and fair shopping experience while maintaining the highest standards of service and product quality. For any questions, please contact our customer support.